H.ouse Rules and Policies
At 2 Treehouse LLC, we are committed to providing a peaceful and enjoyable environment. Our rules are designed to respect the property, the neighborhood, and the comfort of future guests. We appreciate your cooperation in upholding these standards during your visit to our facility
To ensure a fantastic experience for all, please observe the following rules:
- No shoes inside the house. Shoe box located under the console table are provided for your convenience to store your shoes when inside the house.
- No smoking anywhere within the facility
- No pets
- No parties or events.
- No unregistered guests or visitors are allowed. Please message us with your guest's ID if you plan to have them over.
- We also kindly request to observe quiet time from 10 p.m. - 8 a.m.
- We kindly ask guests not to open window or raise/lower blinds. Guests can let in more sunlight if desire by twisting blind rod.
Please kindly observe our check-in and check-out policy. This allow our cleaner adequate time to make facility the best possible for you and our future guests.
Check-In: Anytime after 4 p.m.
Check-Out: 10:00 a.m.
Children are welcome at your property, but they must be supervised by an adult at all times, especially around any elevated area or unique features fo the facility. Safety is our top priority. Maximum 1 child.
Crib services is available through these facilities
While we encourage you to fully enjoy our facility, please notify us of any issues that arise during your stay. We also kindly ask that you leave the property nice and tidy when you depart, helping us maintain its beauty for future guests. All trash must be disposed in provided trash container. Please wipe up any wet areas on the floor as prolong water exposure can damage floor. Coasters are provided for you to use. Maximum occupancy 2 adults and 1 child or 3 adults.
To maintain and uphold our standard and quality of service for our current and future customers, we request NO pets on premise.
For the safety of our guests, a special unique code will be provided to access the front and back entrance. Enter the four digit code follow by check mark located at lower right hand corner of deadbolt keypad. Deadbolt will reactivate after 1 minute if left unlocked.
Adequate parking for up to 3 vehicles is available inside the gated driveway. Street parking next to facility is also possible but not recommended. On street parking is at your own risk and discretion. Please adhere to designated parking areas to ensure clear access for all guests and emergency vehicles. Do not block neighboring properties.
We understand that sometimes accidents happens! Should you break anything please let us know immediately. If it's minor we usually won't charge. If it's a larger issue (e.g. TV) we would like to agree the cost with you before you leave to avoid any issues later. Thank you!
In case of an emergency please dial 9-1-1 immediately. For non emergency medical situation we stock basic medical supplies for your convenience. Please use at your own discretion. For simple cuts and scrapes, we stock gauze, alcohol wipes, antibacteria wash, and band-aids. Please use supply at your discretion. Due to liability issues and each individuals's different allergy profile, we will not stock any oral medication ie Tylenol, Benadryl, Aspirin, etc. Below are additional contact information for city of Houston.
We ask that guests be mindful of noise levels, particularly during the designated quiet hours from 10 p.m. - 8 a.m. This ensures a peaceful environment for all guests and respect for our neighbors.
2 Treehouse LLC is not responsible for any personal belongings left behind by guests. If an item is located after checkout, 2 Treehouse LLC will make reasonable effortts to contact the guest.
A minimum $50 handling and shpping fee will apply for all returned item. If actual shpping cost exceed $50, the total return fee will be adjusted at the discretion of 2 Treehouse LLC.
Guests must request return shipping within 7 days of checkout. Any items not claimed after 14 days may be deemed abandoned and will be donated or discarded without further notice.